Category: Food & Beverage
Five Ways Your Restaurant POS Can Create Happy Customers and Drive Repeat Sales
This post was shared by our friends at Upserve POS – a restaurant management platform built by restauranteurs. Many new restaurant owners make the mistake of focusing too much on...
5 Menu Ideas for Excellence in Your Restaurant
A menu is more than just a way to communicate important information about your offerings to your customers. Done right, a great menu can be a form of customer connection...
Rise Up: How Panera’s Digital Loyalty Program MyPanera is Delivering $1 Billion in Sales
Panera is one of the most successful bakery-cafes in the US. Last 2017, it predicted that it would generate more than $1 billion thanks to its digital, mobile, web and...
8 Restaurant Management Books to Learn from the Experts and Book Your Business Solid
Owning a restaurant is lovely, but restaurant management can get overwhelming. According to Perry Group, 70% of restaurants that make it past their first year close down within three to...
12 Grand Opening Ideas for Restaurants (and other F&B Outlets)
Grand openings can make or break a restaurant. Having a successful grand opening comes down to proper planning and organization as well as some excellent grand opening ideas. There are...
Checklist: 6 Ways to Use Online Engagement to Deliver A Great Customer Experience for F&B
Your customers are online – you should be too Just like F&B businesses can take on many different forms and styles, there is no single solution to online engagement for...
The Anatomy of a Review: What F&B Customers Focus On
Reviews reveal what your customers see; often, the little details you’ve missed Word of mouth marketing has gone digital.These days, online customer reviews work the same way as in-person word...
Perk Me Up: How Dunkin’ Donuts Loyalty Program brews fresh loyalty with DD Perks Rewards
Dunkin Donuts loyalty program, DD Perks, is brewing up a storm. In less than three years, DD Perks Rewards has signed up 7.5 million members, slightly larger than the population...
3 Ways to Deliver a Fine Dining Experience at your Restaurant or Cafe
A fine dining experience is about more than just the food on the plate. A well-established restaurant is a destination in itself. It’s an attractive dining proposition, even inspirational. Fine dining...
Customer Advocacy: Three Ways to Get Customers Talking About You
In the age of online reviews and social media, many F&B owners are left wondering how they can stand out from the crowd and build a loyal customer base. Customer...