Category: Loyalty
Customer Advocacy: Three Ways to Get Customers Talking About You
In the age of online reviews and social media, many F&B owners are left wondering how they can stand out from the crowd and build a loyal customer base. Customer...
Inspiring Customer Empathy With The World of Hyatt Loyalty Program
The World of Hyatt loyalty program was launched in March 2017, a revamp of the much-beloved Hyatt Gold Passport. The redesign aimed to inspire empathy and deliver meaningful benefits, making it easier to...
Chipotle’s Loyalty Program – What Went Wrong? Lessons and Learnings
What do we know about Chipotle’s loyalty program? Let’s dive in. Chipotle used to have a loyalty program called Chiptopia, and it was launched in July 2016. The promotion lasted for...
5 Top-Notch Loyalty Programs That Reimagined The Way We Think About Rewards
When the average person thinks about loyalty programs, they’re usually imagining a ‘buy 10, get 1 free’ offer. And to be fair, they’re not exactly far off. What most people...
How To Use CandyBar To Run A Loyalty Program For Your Business
So, you’re thinking of running a digital loyalty program, because you need a smart and easy way to incentivize your customers to come back often. You discover digital loyalty card...
Thinking Of Printing Loyalty Cards? 3 Reasons Why You Should Reconsider
Are you looking to print loyalty cards? Maybe your customers have been badgering you for a loyalty program. Or maybe you’re just thinking it would be a nice way to...
How To Choose Your Loyalty Rewards: Suggestions And Best Practices
So, your customers have been asking about your loyalty program, and you’re thinking of setting one up. Problem is, you’re not quite sure what the loyalty reward should be. How...
Loyalty Program Checklist – 4 Things You’ll Need To Do
You’re busy, and you want to run a loyalty program. What do you need to make sure you do? Here’s a simple checklist to help you out. 1. Clearly define...
How The Best Brick & Mortar Stores Build Customer Relationships And Loyalty
This is a post about learning from the best. What do the top brands do that earn so much loyalty? How do they win people over, over and over again?...
Why Run Loyalty Programs? 3 Stats and Figures For Retailers To Know
Why should you bother with a loyalty program? Is it really worth the trouble, when you have so much on your plate? The answer is an emphatic yes, and here’s...