Category: Loyalty
4 Reasons Why Everyone Loves The Red Robin Loyalty Rewards Program
Red Robin offers some of the best burgers in America and its sales are very impressive. BusinessWire reports that its total revenue was a whopping $315.4 million in the second...
How Chick-Fil-A Overtakes the Competition Through Its Loyalty Program
Chick-fil-A’s sales are very impressive. QSR Magazine’s 2017’s report showed that it had a $4.4 million average sales per restaurant—more than McDonald’s $2 million and KFC’s $3.3 million. A significant...
Delta Loyalty Program: Examples of A Well Structured Program
Airline customer loyalty programs are great at getting you to continue returning as a customer. Trips are expensive and once you’ve earned a free trip, through using your credit card...
Rise Up: How Panera’s Digital Loyalty Program MyPanera is Delivering $1 Billion in Sales
Panera is one of the most successful bakery-cafes in the US. Last 2017, it predicted that it would generate more than $1 billion thanks to its digital, mobile, web and...
When Loyalty Programs Fail: 6 Pitfalls For You To Avoid (With Examples and Lessons)
Avoid the banana peel of common loyalty program pitfalls Harvard Business Review says that businesses find it 5 to 25 times harder to get a new customer than to keep an existing one....
Perk Me Up: How Dunkin’ Donuts Loyalty Program brews fresh loyalty with DD Perks Rewards
Dunkin Donuts loyalty program, DD Perks, is brewing up a storm. In less than three years, DD Perks Rewards has signed up 7.5 million members, slightly larger than the population...
Customer Advocacy: Three Ways to Get Customers Talking About You
In the age of online reviews and social media, many F&B owners are left wondering how they can stand out from the crowd and build a loyal customer base. Customer...
Inspiring Customer Empathy With The World of Hyatt Loyalty Program
The World of Hyatt loyalty program was launched in March 2017, a revamp of the much-beloved Hyatt Gold Passport. The redesign aimed to inspire empathy and deliver meaningful benefits, making it easier to...
Chipotle’s Loyalty Program – What Went Wrong? Lessons and Learnings
What do we know about Chipotle’s loyalty program? Let’s dive in. Chipotle used to have a loyalty program called Chiptopia, and it was launched in July 2016. The promotion lasted for...
5 Top-Notch Loyalty Programs That Reimagined The Way We Think About Rewards
When the average person thinks about loyalty programs, they’re usually imagining a ‘buy 10, get 1 free’ offer. And to be fair, they’re not exactly far off. What most people...