Category: Loyalty

red robin royalty loyalty program - free burgers

4 Reasons Why Everyone Loves The Red Robin Loyalty Rewards Program

Red Robin offers some of the best burgers in America and its sales are very impressive. BusinessWire reports that its total revenue was a whopping $315.4 million in the second...

/ November 5, 2018

How Chick-Fil-A Overtakes the Competition Through Its Loyalty Program

Chick-fil-A’s sales are very impressive. QSR Magazine’s 2017’s report showed that it had a $4.4 million average sales per restaurant—more than McDonald’s $2 million and KFC’s $3.3 million. A significant...

/ October 1, 2018

Delta Loyalty Program: Examples of A Well Structured Program

Airline customer loyalty programs are great at getting you to continue returning as a customer. Trips are expensive and once you’ve earned a free trip, through using your credit card...

/ September 17, 2018
panera loyalty program - mypanera digital app

Rise Up: How Panera’s Digital Loyalty Program MyPanera is Delivering $1 Billion in Sales

Panera is one of the most successful bakery-cafes in the US. Last 2017, it predicted that it would generate more than $1 billion thanks to its digital, mobile, web and...

/ September 7, 2018
when loyalty goes bad - hero

When Loyalty Programs Fail: 6 Pitfalls For You To Avoid (With Examples and Lessons)

Avoid the banana peel of common loyalty program pitfalls Harvard Business Review says that businesses find it 5 to 25 times harder to get a new customer than to keep an existing one....

/ August 8, 2018
loyalty program examples - dunkin donuts dd perks rewards

Perk Me Up: How Dunkin’ Donuts Loyalty Program brews fresh loyalty with DD Perks Rewards

Dunkin Donuts loyalty program, DD Perks, is brewing up a storm. In less than three years, DD Perks Rewards has signed up 7.5 million members, slightly larger than the population...

/ July 23, 2018
customer advocacy - getting customer reviews

Customer Advocacy: Three Ways to Get Customers Talking About You

In the age of online reviews and social media, many F&B owners are left wondering how they can stand out from the crowd and build a loyal customer base. Customer...

/ July 13, 2018
World of Hyatt Loyalty Program - Customer Empathy to keep customers happy

Inspiring Customer Empathy With The World of Hyatt Loyalty Program

The World of Hyatt loyalty program was launched in March 2017, a revamp of the much-beloved Hyatt Gold Passport. The redesign aimed to inspire empathy and deliver meaningful benefits, making it easier to...

/ July 2, 2018
Chipotle

Chipotle’s Loyalty Program – What Went Wrong? Lessons and Learnings

What do we know about Chipotle’s loyalty program? Let’s dive in. Chipotle used to have a loyalty program called Chiptopia, and it was launched in July 2016. The promotion lasted for...

/ May 13, 2018

5 Top-Notch Loyalty Programs That Reimagined The Way We Think About Rewards

When the average person thinks about loyalty programs, they’re usually imagining a ‘buy 10, get 1 free’ offer. And to be fair, they’re not exactly far off. What most people...

/ February 23, 2018