Category: Retail

Kellie Phelan, The Works: building community at Seattle’s DIY School

Kellie Phelan, The Works: building community at Seattle’s DIY School

When a stressful career-related health crash sent Kellie Phelan on the search for more meaningful day-to-day, she discovered that her passion for making things by hand fulfilled her local community’s...

/ March 3, 2021
Points, Perks and Puppers: 5 Best Pet Store Loyalty Programs

Points, Perks and Puppers: 5 Best Pet Store Loyalty Programs

There’s a lot of pet stores in the world, but how can you stand out from the competition? Many pet stores have acquired and kept their customers through loyalty programs....

/ February 22, 2021
How Ben & Jerry’s Cultivates Customer Loyalty

How Ben and Jerry’s Cultivates Customer Loyalty (That Other Brands Only Dream Of)

In 2020, Ben and Jerry’s brand loyalty rose by 20%. That’s an impressive rise, especially in a year where most brands suffered. It’s especially impressive when you consider the number...

/ February 18, 2021
Cafe Loyalty Card Examples (And Why They Work!)

Perk Up Your Mornings with 9 Cafe Loyalty Card Examples (And Why They Work!)

Did you know that building brand loyalty for your cafe can boost your overall profitability and save you money? Bain & Co released a report done on cost-cutting measures for...

/ February 18, 2021
Upskill your employees to keep them motivated

Upskill your employees to keep them motivated

In these difficult times where companies are retrenching staff – sometimes in less than savoury ways to cut costs – morale in the workforce is generally low and employees typically...

/ January 25, 2021
Khadi London - Fabrics with
a difference

Khadi London: Fabrics with a difference

Kishore Shah always had an interest in changing the world for the better. Here’s how he found the power to make an impact by starting social enterprise, Khadi London. Here...

/ January 21, 2021
How Haagen Dazs inspired half a century of customer loyalty

How Haagen-Dazs Builds Customer Loyalty

All over the world people scream for ice cream. Ice cream’s a booming market, one that’s expected to reach $89 billion in 2022. New Zealanders indulge the most—about 7.5 gallons...

/ January 18, 2021
21 of the Best Small Business Blogs to Inspire Your Own!

21 of the Best Small Business Blogs to Inspire Your Own! [Updated 2021]

Running a small business is incredibly difficult. As the owner, you handle every aspect from recruitment to accounting, from budgeting to marketing. Most people are employees, not owners; they don’t...

/ January 7, 2021
Cozy Glow_ Connecting with Causes

Cozy Glow: Connecting with Causes

Kristian’s job made him feel disconnected. Starting his own business let him put his energy into causes he believed in. Here’s the story of Cozy Glow. Kristian started making scented...

/ October 16, 2020
How to Join a Food Delivery Platform and Thrive

How To Join A Food Delivery Platform And Thrive

In recent years, restaurants realised that customers would love to have quality meals right in their own homes, resulting in an increasing number of brick-and-mortar stores joining food delivery platforms....

/ September 5, 2020