Category: SMB Tips & Tricks

upserve candybar guestpost - happy customer repeat sales -- restaurant pos

Five Ways Your Restaurant POS Can Create Happy Customers and Drive Repeat Sales

This post was shared by our friends at Upserve POS – a restaurant management platform built by restauranteurs. Many new restaurant owners make the mistake of focusing too much on...

/ September 21, 2018
best restaurant management books

8 Restaurant Management Books to Learn from the Experts and Book Your Business Solid

Owning a restaurant is lovely, but restaurant management can get overwhelming. According to Perry Group, 70% of restaurants that make it past their first year close down within three to...

/ September 6, 2018
checklist for online engagement - candybar fnb blog

Checklist: 6 Ways to Use Online Engagement to Deliver A Great Customer Experience for F&B

Your customers are online – you should be too Just like F&B businesses can take on many different forms and styles, there is no single solution to online engagement for...

/ August 23, 2018
when loyalty goes bad - hero

When Loyalty Programs Fail: 6 Pitfalls For You To Avoid (With Examples and Lessons)

Avoid the banana peel of common loyalty program pitfalls Harvard Business Review says that businesses find it 5 to 25 times harder to get a new customer than to keep an existing one....

/ August 8, 2018
anatomy of a review - candybar fnb blog

The Anatomy of a Review: What F&B Customers Focus On

Reviews reveal what your customers see; often, the little details you’ve missed Word of mouth marketing has gone digital.These days, online customer reviews work the same way as in-person word...

/ August 6, 2018
dunkin donuts loyalty program dd perks

Perk Me Up: How Dunkin’ Donuts Loyalty Program brews fresh loyalty with DD Perks Rewards

Dunkin Donuts loyalty program, DD Perks, is brewing up a storm. In less than three years, DD Perks Rewards has signed up 7.5 million members, slightly larger than the population...

/ July 23, 2018
fine-dining-lead

3 Ways to Deliver a Fine Dining Experience at your Restaurant or Cafe

A fine dining experience is about more than just the food on the plate. A well-established restaurant is a destination in itself. It’s an attractive dining proposition, even inspirational. Fine dining...

/ July 16, 2018
customer advocacy - getting customer reviews

Customer Advocacy: Three Ways to Get Customers Talking About You

In the age of online reviews and social media, many F&B owners are left wondering how they can stand out from the crowd and build a loyal customer base. Customer...

/ July 13, 2018
Park Bench Deli - Get Grub via Honesty

Stay True To Yourself: How Park Bench Deli Made Their Mark

Big, bold and beautiful. It’s not just how the gourmet sandwiches are like at Park Bench Deli, but the founders too, which was where the entire operation started.   Focusing...

/ July 9, 2018
3D Nails

How 3D Nails Runs Their Successful Social Campaign

The competition in Singapore is definitely steep for many businesses which includes nails salons. We interviewed Janet from 3D Nails, as featured in our writeup, Nail Salons in Singapore that are...

/ June 30, 2018