Category: Merchant Stories

Ina.Shea — Iverina and Sheau Chyn

Ina.Shea — How They’ve Grown in a Highly Competitive Niche

The floral market is a $100B industry globally. Despite the market size, floriculture is one of the most competitive, cut-throat niches in the world. Flowers are frail, need to be...

/ April 20, 2018

How NATIVE Bar Delivers A Cocktail Experience Like No Other By Embracing Its Roots

It is not often that a visit to the bar is like a performance. From the expertly crafted cocktails by the 28 year old Vijay Mudaliar, to the stories and...

/ February 6, 2018

How Doc Ford’s Rum Bar and Grille Transformed From A Novel To A Successful Restaurant Chain

Sanibel’s cool gulf breezes lured him from a life of danger. Its dark undercurrents threatened to destroy him.  After ten years of living life on the edge, it was hard...

/ January 21, 2018

How Shukuu Izakaya Uses “Educational Selling” To Grow Its Business

Sake, the Japanese rice wine, is Luis’s idea of a great drink. Sake is hugely popular in Japan, but not commonly drunk overseas, as people default to more familiar alcohol...

/ January 3, 2018

The “Menu Test”: How Beriwell Creates New Dishes That Customers Love

Can you stuff yourself silly with ice cream… and still improve your health and boost your immune system? Apparently, you can. Dashanta (Dash for short), the founder of Beriwell, has...

/ December 20, 2017

Hyde & Co: How To Reinvent Your Restaurant To Capture New Audiences And Grow Your Business

Dr Jekyll and Mr. Hyde. First published in 1886, it is a classic novel about a London lawyer who investigates strange occurrences between his friend, Dr Henry Jekyll and the...

/ December 14, 2017

How Relentless Customer Obsession Helped A Poke Theory Grow Its Business

At 24 and 26 respectively, Joey and Vannessa are as young as the waiters and waitresses they employ. Yet, they are already owners of 2 successful restaurants – A Poke...

/ November 22, 2017

Timothy Ong: The Palmary’s Founder Shares The Story Behind The “Most Humbling Phase” In His Life

Tim was the classic “Singaporean ah beng” story. He skipped school, smoked, skated, and had poor grades. At a young age, he was already condemned to be someone who will...

/ November 15, 2017

How Katto Grew Their Business By Listening To Their Customers

The age 27 is not an age you typically associate with owning a restaurant. Yet, Gabriel Liong, together with his brother Mathieu, are the proud owners of Katto, a poke-bowl...

/ November 6, 2017
Coffee Bean Store

How Coffee Bean & Tea Leaf Used Millennial Marketing to Build a $500M Franchise

There are a lot of coffee shops in this world. In spite of this fact, Coffee Bean & Tea Leaf (CB&TL) has managed to dominate the industry. The brand is...

/ October 5, 2017