Merchant Spotlight: Mission Juice

Mission Juice is a modern cold-press juice store in sunny Singapore, located at 12 Gopeng Street #01-29, along Anson Road at Tanjong Pagar. Their juices have been featured in articles...

/ October 27, 2017

How To Compete With Starbucks

A question that’s always interesting to ask people who run or manage cafes: how do you compete with Starbucks? This is a question that’s been tackled several times. Here are...

/ October 26, 2017

Merchant Spotlight: Matchaya

Matchaya is a Japanese confectionery and tea outlet in Singapore. They have two locations, one at Icon Village on Gopeng Street, and another at The Cathay. They also do popup...

/ October 26, 2017

8 Simple Tips to Effective Employee Cross-Training

What happens when you get an unexpected influx of customers? A well-trained team will knuckle-up, chin down, and attack with everything they have to see you through the rush whether...

/ October 24, 2017

Merchant Spotlight: Artistry Cafe

Artistry is a popular cafe and art gallery in central Singapore, at 17 Jalan Pinang in the Bugis area. It was launched in 2012 by co-founders Prashant and Marcel. They...

/ October 20, 2017

How To Get Yelp Reviews: 11 Things To Do

Being a restaurant owner with an online presence, you understand the importance of online reviews quite well especially if it is on Yelp. Yelp allows the loyal reviewers to spread...

/ October 16, 2017

12 Secrets of The Most Successful Coffeeshops

Here’s a popular question on Quora: What’s the secret to a successful coffeeshop? There’s a great answer by Peter Baskerville, which we’ve reproduced here with some light editing: 1.Consistently serving...

/ October 10, 2017
Coffee Bean Store

How Coffee Bean & Tea Leaf Used Millennial Marketing to Build a $500M Franchise

There are a lot of coffee shops in this world. In spite of this fact, Coffee Bean & Tea Leaf (CB&TL) has managed to dominate the industry. The brand is...

/ October 5, 2017

The Importance Of Acting On Customer Feedback

Customer feedback is critical to any business. After all, a business only exists because it’s solving a problem for its customers. So keeping customers happy and satisfied is at the...

/ October 1, 2017

Stop Ecommerce From Stealing Your Customers

The giant has arrived. Amazon is now in Singapore. The online retail behemoth launched its “Prime Now” service here on July 26th. This is Amazon’s first foray into Southeast Asia,...

/ September 26, 2017