Uphill Designs-crafting products with a human connection

Dan and Mal, Uphill Designs: crafting products with a human connection

Dan Sedlacek had a passion for making things. This, combined with his love for hiking and a desire to honor his grandmother’s memory, pushed him to leave his stable career...

/ March 29, 2021

How to Increase Revenue for Small Businesses

Being able to increase revenue in a small business is one of those golden tickets that business owners love to hear, am I right? Running a business is hard work!...

/ March 22, 2021

Why Baskin-Robbins’ Customer Loyalty App Leaves Customers Cold

Brothers-in-law Burt Baskin and Irv Robbins opened the first Baskin-Robbins in 1945. Not wanting to be like other ice cream shops—offering only vanilla, chocolate, and strawberry—they came up with a...

/ March 19, 2021
Robyn Bradley, Handmade: working through anxiety as a business owner

Robyn Bradley, Handmade: working through anxiety as a business owner

Growing up with an engineer as a father, Robyn Bradley was encouraged to have an analytical mind. Robyn’s shop, Handmade in La Conner, Washington, is the result of a lifelong...

/ March 15, 2021
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The Best Customer Loyalty Apps of 2021 (From Nike to Sephora!)

Loyalty apps are an amazing way for businesses to help customers save money while rewarding them at the same time. Over the years, loyalty apps have been proven and tried...

/ March 10, 2021
The Caffeine Experience: The Café Serving Up Second Chances To Ex-Cons

The Caffeine Experience: The Café Serving Up Second Chances To Ex-Cons

Singaporean social enterprise The Caffeine Experience is a home for ex-offenders, a place where ex-inmates are accepted despite their pasts. Its co-founder, Matthew Poh, who is an ex-convict, is helping...

/ March 8, 2021
Kellie Phelan, The Works: building community at Seattle’s DIY School

Kellie Phelan, The Works: building community at Seattle’s DIY School

When a stressful career-related health crash sent Kellie Phelan on the search for more meaningful day-to-day, she discovered that her passion for making things by hand fulfilled her local community’s...

/ March 3, 2021
Points, Perks and Puppers: 5 Best Pet Store Loyalty Programs

Points, Perks and Puppers: 5 Best Pet Store Loyalty Programs

There’s a lot of pet stores in the world, but how can you stand out from the competition? Many pet stores have acquired and kept their customers through loyalty programs....

/ February 22, 2021
How Ben & Jerry’s Cultivates Customer Loyalty

How Ben and Jerry’s Cultivates Customer Loyalty (That Other Brands Only Dream Of)

In 2020, Ben and Jerry’s brand loyalty rose by 20%. That’s an impressive rise, especially in a year where most brands suffered. It’s especially impressive when you consider the number...

/ February 18, 2021
Cafe Loyalty Card Examples (And Why They Work!)

Perk Up Your Mornings with 9 Cafe Loyalty Card Examples (And Why They Work!)

Did you know that building brand loyalty for your cafe can boost your overall profitability and save you money? Bain & Co released a report done on cost-cutting measures for...

/ February 18, 2021