Tag: customer happiness

when loyalty goes bad - hero

When Loyalty Programs Fail: 6 Pitfalls For You To Avoid (With Examples and Lessons)

Avoid the banana peel of common loyalty program pitfalls Harvard Business Review says that businesses find it 5 to 25 times harder to get a new customer than to keep an existing one....

/ August 8, 2018

6 Steps To Making Your Customers Happy – A Guide For SMBs

Why are you running your own business? When we talk to our retailers, we find that practically all of them are in their line of work for more than just financial reasons....

/ March 27, 2017