Retail - Jewelry Store | United States, Chicago | 1 Outlet
CandyBar has been an integral part in us having return customers.
Jewelry by Misty is a small retail business in the United States. Misty takes inspiration from life and hand-crafts necklaces, bracelets, and rings with a special personalised message.
Misty has also expanded the store’s offering to include apparel (like custom printed T-shirts and sweatshirts) as well as smaller items like coffee, tumblers and bookmarks.
As a small business, Misty faces competition from larger retail stores. Misty makes a special effort to retain every customer and make them feel special.
Misty used CandyBar to set up a customer loyalty program. Customers could collect 10 stamps to get $10 off their next purchase.
Customers loved the loyalty program:
Misty used CandyBar’sho Birthday Rewards feature to offer customers a special treat: a free stamp if they come into the store on their birthday. Close to 100 customers have already claimed their free Birthday stamp.
On top of that, Misty also made use of CandyBar’s Promo Messages to run a limited-time Double Stamp weekend. The campaign reached over 1,000 customers and had an open rate of 10%.
CandyBar is exactly what I need to keep my customers happy and make each of them feel special
Misty is delighted with how CandyBar helps bring her customers back in the door, making them feel special and part of a valued community.