F&B - Ice Cream | USA, Minnesota | 2 Outlets
CandyBar is exactly what my small business needs to get customers regularly coming back.
Two Scoops is a hometown ice cream shoppe. Owned by Cherie and Rick Ritter, Two Scoops offers ‘super-premium mom-and-pop ice cream’, with a rotation of over 100 high quality flavors.
The Ritters opened their first shop in Anoka, Minnesota in 2010, and were voted the “best ice cream store in Minnesota in 2019” before opening a second store in Osseo, Minnesota in October 2020.
Two Scoops faced competition from a number of ice cream stores, including large national franchises.
Cherie was using a paper punchcard to encourage customers to make repeat visits, before making a decision to go digital with CandyBar.
It was easy for Cherie to upgrade her paper punchcards to CandyBar. Customers received a stamp for every scoop of ice cream purchased, and they could exchange 14 stamps for a free scoop of ice cream in a cone or cup.
Customers loved Two Scoops' loyalty program:
When Two Scoops opened their second shop, Cherie made sure CandyBar was available there as well, and customers could collect and redeem stamps from both outlets.
CandyBar makes every one of my customers feel special.
Cherie also used CandyBar’s Outreach Campaigns feature to send customers a text message promotion. Customers received a text with a special offer they could redeem in-store.
Cherie sent out an offer for Buy 2 Pints, Get 1 Pint Free to over 1,000 customers, and more than half clicked the link in the text. She also sent out seasonal promotions, like a free hot cocoa for customers in the winter, and a Spring Sundae buy-one-get-one.
CandyBar is simple to set up, easy to use, and fun to reward customers with!
Cherie is delighted with how CandyBar has helped her small business and how her customers love it too.