Frequently Asked Questions
What is a loyalty program?
It costs 25X more to acquire a new customer than it does to sell to an existing one. A loyalty program rewards your customers and turns them into regulars.
How does a loyalty program benefit my business
1. You increase your revenue because your existing customers buy more, more often
2. Your customers love you for rewarding them, which generates 5-star reviews for your store
3. You get more customers, because your existing customers tell their friends about you
In short, it’s a win-win-win.
Will CandyBar work for my store?
CandyBar works with clients in many different industries (restaurants, spas, salons, retail, etc.) As long as you are a brick-and-mortar store, CandyBar will work for you.
I don’t have any tech expertise. Can I set up CandyBar myself?
CandyBar is designed to be set up in only a few minutes. You can see how it works here.
How can I be sure CandyBar won’t charge me during the free trial?
You don’t need your credit card to start the free trial. Simply sign up, follow our quick-and-easy setup process and get started.
How do I know what rewards to choose?
Setting the right reward depends on your preference, your store and your industry. We have a detailed guide on how to choose the best reward for your program.
I have more than 1 outlet. Can I use CandyBar?
CandyBar serves clients from independent stores to multinational chains. Your monthly subscription fee is US$45 for the first outlet, and US$25 for each subsequent one.
Can I send unlimited SMSes to my customers?
Your monthly subscription comes with a 500 SMS cap per outlet per month. Subsequent SMSes will be charged at a rate of USD$10 per 200 SMSes.