Small restaurant designs can be beautiful and functional. Running a small restaurant can be a challenge, with limited space and having to manage the flow of customers and wait staff. Most of the time hiring an interior designer might be way out of budget. But even with a tight budget, the right touches can turn your…
A menu is more than just a way to communicate important information about your offerings to your customers. Done right, a great menu can be a form of customer connection and branding for your locale. Global restaurant consultant Aaron Allen puts it in straightforward terms: “A good restaurant menu design is key to any restaurant…
Your customers are online – you should be too Just like F&B businesses can take on many different forms and styles, there is no single solution to online engagement for food-related businesses. That said, there are a handful of steps any F&B business owner can take to boost engagement over digital channels. Consider this checklist…
Reviews reveal what your customers see; often, the little details you’ve missed Word of mouth marketing has gone digital.These days, online customer reviews work the same way as in-person word of mouth, with 84% of people trusting reviews as much as a personal recommendation. With that kind of percentage, F&B businesses would do well to…
In the age of online reviews and social media, many F&B owners are left wondering how they can stand out from the crowd and build a loyal customer base. Customer advocacy is the answer. Whether you’re running a coffee shop or a microbrewery, loyal customers will form the backbone of your business. In fact, they…