As with any business, mistakes are bound to happen. A frantic lunch slam could result in a careless team member assembling the wrong order, and that wrong order would then be sent on delivery to a hungry customer, who would in turn be upset at having waited an hour for their food – only to…
It is many an entrepreneur’s dream to set up and lead a franchising model towards success. Why wouldn’t it be? Great franchising models mean opportunities for your brand to expand at a faster rate in the local market, and sets up lower barriers of entry for exploring opportunities in international markets. You’ll find many eager…
“Sellout.” Unfortunately, that is the common perception when it comes to a well-loved, successful brand that veers into franchising for expansion. The assumption is: since the new shops are going to be managed primarily by someone who is not the owner, there wouldn’t be nearly as much care, attention to detail, and quality control in…