F&B - Ice Cream Parlour | St Mary, Jamaica | 1 Outlet

Twist Ice Cream: A Loyalty Card Customers Won’t Forget

candybar loyalty case study twist ice cream

By the Numbers

  • In just 9 months, close to 800 customers have enrolled in Twist's loyalty program.
  • 1 in 3 customers have earned enough stamps for rewards.
  • On average, each customer earned 9 stamps - enough for a free Cup of Ice Cream!
Candybar - digital punch card loyalty program

Here at Twist, we are very pleased with CandyBar as our loyalty program. CandyBar has helped us get customers coming back regularly.

Candybar - digital punch card loyalty program

Larry Gardiner

Business Owner, Twist Ice Cream.

About Twist Ice Cream

Twist is an ice cream parlor in St Mary, Jamaica. Founder and CEO Larry Gardiner set out to create guilt-free, non-dairy desserts that tasted good and were healthy too.

As a young F&B brand, Larry was looking for ways to deepen his relationship with customers and keep them coming back.

Larry tried using paper punchcards, but his customers felt bad when they forgot their cards, and felt like they were ‘missing out’ on collecting stamps. That’s when he started using CandyBar to give customers digital loyalty cards.

The CandyBar Effect: Customers Never Forgot Their Cards Again!

Larry used CandyBar to set up Twist’s digital loyalty program, offering a free Cup of Ice Cream for every 9 stamps collected. Instead of carrying around a paper punch card, customers earn and redeem stamps simply by tapping in their phone number.

Customers loved the convenience of collecting stamps - and they never forgot their punchcards again!

  • 1 in 3 customers has earned enough stamps for rewards. 35% of those customers have earned two or more rewards.
  • 76% of rewards earned have been redeemed - that’s more than 200 cups of free ice cream.
  • In just 9 months, close to 800 customers have enrolled in Twist’s loyalty program
Candybar - digital punch card loyalty program

Our customers have been absolutely thrilled. They kept forgetting their punch cards, but they love the convenience of using CandyBar

Candybar - digital punch card loyalty program

Larry Gardiner

Business Owner, Twist Ice Cream.

Larry is happy with how easy it is to use CandyBar. Best of all, he's thrilled that his customers love collecting stamps, and never forget their loyalty cards again.

It’s easy to get started

And it’s free for 30 days.
 Two things everyone loves.

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