This is a post about learning from the best.

What do the top brands do that earn so much loyalty?

How do they win people over, over and over again?

1. Starbucks – warm, predictable atmosphere

Starbucks is well-known for many things. They don’t actually have the best coffee in the world – just good-enough coffee that’s consistent and reliable. You know to expect the same sort of experience and service from Starbucks around the world.

2. Subway – tasty bread smell

The thing that always gets me about Subway is the smell of the bread. There’s an outlet near where I work, and I have to walk past it every morning. Several times, I have ended up buying a Subway sandwich because the smell of the bread was just too enticing.

How could you be using smells to allure your customers?

3. Apple – premium experience

Apple stores are all about simplicity and elegance. There’s a lot of big open space, and everything is minimalist.

The effect is a focus on the products. If you look at the walls, the ‘decorations’ are all high-resolution pictures of the products in action.

How could you make your product the hero of your store?

4. Lululemon – social warmth

Lululemon is more about warmth, and socializing. They turn some of their stores into yoga studios after hours.

5. IKEA – fun, immersive experience

The magical thing about IKEA is that it creates this large, immersive experience for customers to navigate. You might go there wanting to buy a couple of things, but end up with an entire trolley’s worth. A lot of this is about seeing things in the context in which they might be used.

How can you create an experience and contextualize things for your customers?

Posted by Visakan Veerasamy

Visa is CandyBar's blog editor. He's a 3-time Quora Top Writer, and he's working on a project to write a million words. Hopes to someday enjoy a glass of scotch from beyond the Earth's atmosphere.

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