Tag: customer happiness
Everything you need to know about customer needs
Identifying and satisfying customer needs is the best approach for your brand to boost its profitability. It may feel great when you have an amazing idea for a product. Perhaps...
Pros and Cons of Loyalty Cards – And why 90% of companies have one!
More than 90% of companies have some sort of loyalty program. All your big brands- Starbucks, Amazon, Sephora, Walmart have one. Even small businesses now implement some form of a loyalty program....
The Five Customers You’ll Meet in Your Small Business (and how to turn them Loyal!)
33% of customers will choose your competitors over you — if they experience even one instance of bad service. What makes one business’ service better than the other? How can you...
How to Increase Revenue for Small Businesses
Being able to increase revenue in a small business is one of those golden tickets that business owners love to hear, am I right? Running a business is hard work!...
How Ben and Jerry’s Cultivates Customer Loyalty (That Other Brands Only Dream Of)
In 2020, Ben and Jerry’s brand loyalty rose by 20%. That’s an impressive rise, especially in a year where most brands suffered. It’s especially impressive when you consider the number...
How Haagen-Dazs Builds Customer Loyalty
All over the world people scream for ice cream. Ice cream’s a booming market, one that’s expected to reach $89 billion in 2022. New Zealanders indulge the most—about 7.5 gallons...
When Loyalty Programs Fail: 6 Pitfalls For You To Avoid (With Examples and Lessons)
Avoid the banana peel of common loyalty program pitfalls Harvard Business Review says that businesses find it 5 to 25 times harder to get a new customer than to keep an existing one....
6 Steps To Making Your Customers Happy – A Guide For SMBs
Why are you running your own business? When we talk to our retailers, we find that practically all of them are in their line of work for more than just financial reasons....
