Why Chipotle Rewards is the Big Burrito of Customer Loyalty Programs
Starbuck Rewards is often touted as the gold standard of loyalty programs. Since 2009, Starbucks Rewards has been a whopping success with 22.9 million members and counting. But there’s a new champion in town: 21 million fans have signed up for the Chipotle Rewards program — since March of 2019. So how did Chipotle manage to build such…
