Merchant Stories: Real stories from real people – successes and struggles from the small business owner. Here’s Inez from Kittea, and how a sketch turned into thriving eCommerce business. We’ll let the story do the telling. Inez was on the path to success Life was going well for Inez. Inez was on the path to…
Restaurant staffing is one of the keys to success in the F&B business. Hiring is one of the most important task for any business owner. Finding the best possible employees will help you boost productivity and improve service quality. Attracting top talent is even more crucial in the restaurant industry, as good employees will help…
If you’re looking for bar promotion ideas to bring in more customers and boost sales, you need to figure out where the big spenders are. You’re in luck: we have the ideas and the data! The food and drinks sector reached over $700 billion in sales by end 2016 and is still growing. The key demographic…
How can you show that you’re a customer-centric business, rather than just paying lip service? [toc] Two research reports — “State of Service” and “State of the Connected Customer” — explain what customers expect when it comes to customer service. By asking 3500 service leaders, 6700 customers and buyers — analysts hoped to answer a few…
Merchant Stories: Real stories from real people – successes and struggles from the small business owner. We’ll let the story do the telling. Here’s the story of how Jay changed jobs after 17 years and rolled the dice on a board gaming business. Jay loved to work – and was good at it. Jay was…
On Instagram, you can find pictures that seem like digital paintings – too pretty to exist in real life. PoPPy Flora and Nature Studio is an artisan flower shop in the heart of Singapore that puts all Instagram pictures to shame. A natural oasis in an urban city, PoPPy is the brainchild of owner and…
Singapore is home to a plethora of ice cream joints. From Udders to Creamier to The Daily Scoop, many of these cafes are well-loved and well-established – and even homemade ice cream is not so rare any more. So how can new brands or family businesses stand out against the big names and achieve success?…
Opinions expressed by CandyBar contributors are their own; this guestpost is contributed by Fundera. Opening up a second location for your small business is an exciting but daunting task. And while your second location is an indicator of your store’s burgeoning success, it also involves a slew of logistics and upfront costs. With a little…
The best small business books turn out to be some of the best business books to read. The same principles that govern running a mom-and-pop store also apply whether you’re heading a future unicorn startup or a multinational corporation. Sure, you can read Shoe Dog, about the founding of Nike, or High Output Management, written…
Merchant Stories: Real stories from real people – successes and struggles from the small business owner. In an industry where 28% of F&B outlets close in their first year, The Wicked Garlic has survived 6 years. From a single stall in a Serangoon Gardens kopitiam, The Wicked Garlic grew to 3 full restaurants in 4…