Loyalty programs aren’t anything new. They’ve been around for literally hundreds of years. And they remain popular — the average household participates in at least 14 loyalty programs. Tactics for building customer loyalty have changed over time, but there are glimpses of the past even in today’s modern reward programs. So let’s take a look…
33% of customers will choose your competitors over you — if they experience even one instance of bad service. What makes one business’ service better than the other? How can you create that impression? And what can make the service you render to your target audience irrelevant? The clear answer is that every business handles different…
Getting repeat customers: it’s not rocket science, but it does take time and effort to cultivate repeat business. Of course, it is important to acquire new customers. But when you consider it costs 500% more to attract one new customer than it is to keep an existing one, a customer retention strategy takes on more…
Looking for a list of the best brand loyalty programs? We’ve trawled the Internet, hunting down a wide array of customer loyalty programs, brand rewards memberships and punch card programs across different industries. From the very biggest brands like Starbucks, Sephora and Expedia to the small business loyalty programs, we’ve got it all. Here they…
Businesses have handed out punch cards for nearly as long as there have been car washes and coffee shops; hoping to reap the rewards of the most basic loyalty marketing strategy. And they’re still at it. So it’s obvious that using punch cards as a reward channel for loyalty programs to do what its meant…
So you’ve heard about loyalty card apps. Maybe your customers have asked if you give out loyalty rewards. Or maybe enough customers have asked about a loyalty program, but you’re wondering whether to do it with paper stamps or if you have to create an app from scratch. Well don’t sweat it, we’ve got you…
Dan Sedlacek had a passion for making things. This, combined with his love for hiking and a desire to honor his grandmother’s memory, pushed him to leave his stable career as an engineer and build Uphill Designs. Throughout the years, his passion helped him to persevere with his dream of handmaking and selling high quality,…
Being able to increase revenue in a small business is one of those golden tickets that business owners love to hear, am I right? Running a business is hard work! While you’re probably not in it entirely just for the money, you probably know it’s not something you can ignore. And hey, if you were…
Growing up with an engineer as a father, Robyn Bradley was encouraged to have an analytical mind. Robyn’s shop, Handmade in La Conner, Washington, is the result of a lifelong curiosity for how things work. Her love for aesthetics, combined with her passion for crafting things led her to grow her hobby into a successful…
When a stressful career-related health crash sent Kellie Phelan on the search for more meaningful day-to-day, she discovered that her passion for making things by hand fulfilled her local community’s hunger for learning new skills. She started teaching people how to bake, grow food, knit – and set up a DIY school for adults: The…