73@Hillcrest is a very special place. By day, it operates like a heartlands coffeeshop, selling Chinese, Japanese & Western cuisine, along with local coffee, or kopi. By night the regular stalls are boarded up and it transforms into a bistro and pub, serving its famous ribs, pasta, steak dinners and wine. Its food looks and…
Hiring employees is an art. Every company in the world, including the best, are looking for ways to solve the staffing and recruitment problem. For small businesses, hiring employees can be an incredibly difficult task. To illustrate, try and guess how much it costs to hire waiters, cooks and servers at a small restaurant. What…
Instagram can be quite intimidating, right? Setting up an Instagram account is fairly easy. Just a few taps and clicks and your business is on Instagram. But once it’s there, many businesses are clueless what to do. While Instagram isn’t a new platform, its growth has been phenomenal. Instagram grew quickly, from 1 million users…
Merchant Stories: Real stories from real people – successes and struggles from the small business owner. Here’s Inez from Kittea, and how a sketch turned into thriving eCommerce business. We’ll let the story do the telling. Inez was on the path to success Life was going well for Inez. Inez was on the path to…
Restaurant staffing is one of the keys to success in the F&B business. Hiring is one of the most important task for any business owner. Finding the best possible employees will help you boost productivity and improve service quality. Attracting top talent is even more crucial in the restaurant industry, as good employees will help…
If you’re looking for bar promotion ideas to bring in more customers and boost sales, you need to figure out where the big spenders are. You’re in luck: we have the ideas and the data! The food and drinks sector reached over $700 billion in sales by end 2016 and is still growing. The key demographic…
How can you show that you’re a customer-centric business, rather than just paying lip service? [toc] Two research reports — “State of Service” and “State of the Connected Customer” — explain what customers expect when it comes to customer service. By asking 3500 service leaders, 6700 customers and buyers — analysts hoped to answer a few…
Merchant Stories: Real stories from real people – successes and struggles from the small business owner. We’ll let the story do the telling. Here’s the story of how Jay changed jobs after 17 years and rolled the dice on a board gaming business. Jay loved to work – and was good at it. Jay was…
On Instagram, you can find pictures that seem like digital paintings – too pretty to exist in real life. PoPPy Flora and Nature Studio is an artisan flower shop in the heart of Singapore that puts all Instagram pictures to shame. A natural oasis in an urban city, PoPPy is the brainchild of owner and…
Singapore is home to a plethora of ice cream joints. From Udders to Creamier to The Daily Scoop, many of these cafes are well-loved and well-established – and even homemade ice cream is not so rare any more. So how can new brands or family businesses stand out against the big names and achieve success?…