The giant has arrived. Amazon is now in Singapore. The online retail behemoth launched its “Prime Now” service here on July 26th. This is Amazon’s first foray into Southeast Asia, and their global expansion seems unstoppable. As a brick & mortar retailer, should you be worried? I wouldn’t panic just yet. Amazon has been in…
Let me guess: You have followed all the best tips found on the Interwebz. You create fresh content daily. You use the right hashtags. You post 3 times a day. You reply to everyone who comments on your posts. Yet. The number of followers on your Instagram account remains pitiful. You don’t even remember the…
Looking for some extra cash? Well you’re in luck! With our new Packages feature, you can sell prepaid vouchers or items which customers can redeem on later visits to the store. To start, first go to the Packages tab from the menu bar. Then key in the customer’s phone number. Then select the type of…
Customers love getting rewards. Now, your customers will get notified when they get a new one. CandyBar sends out an SMS notification every time a customer earns a new reward. We’ve also enhanced the history tab and rewards given to customers now show up in the history page. This makes it easy for cashiers to figure…
So you’re running a small business. You did the planning, you’ve set up shop, customers have been coming in. It’s been challenging but fulfilling. And now you’ve gotten to a sort of stable pattern, and you’ve started thinking about what’s next. How do you grow the business? How do you reach more people, get more customers?…
Here are a collection of reads that we find helpful in thinking about the subject. Should I Use Groupon? Don’t Be Tempted By The Dark Side Quora: What do small business owners think of Groupon? Quora: Is Groupon a successful option for small businesses? Inc – 10 Pros and Cons of Using Groupon NY Times Business…
You’re busy, and you want to run a loyalty program. What do you need to make sure you do? Here’s a simple checklist to help you out. 1. Clearly define what you want to get out of your loyalty program Do you want to get more regular customers? Do you want each customer to spend more?…
We’re excited to share an update to the core CandyBar experience. Brand new interface and streamlined cashier workflow Cashiers can now log in as a customer on the cashier page and give customers stamps and redeem rewards without the customer needing to log in. The incoming requests page has been updated to focus on the customer being served, and…
This is a post about learning from the best. What do the top brands do that earn so much loyalty? How do they win people over, over and over again? 1. Starbucks – warm, predictable atmosphere Starbucks is well-known for many things. They don’t actually have the best coffee in the world – just good-enough…
Why should you bother with a loyalty program? Is it really worth the trouble, when you have so much on your plate? The answer is an emphatic yes, and here’s why: 1. It’s 6-7 times cheaper to persuade customers to return than to acquire new ones Loyalty programs can do several things at once, but the most…