There’s now an easy way to keep updated about what your customers are up to on CandyBar. There’s a new button in your dashboard to get live customer updates over Facebook Messenger chat. Clicking the button starts a chat with our chatbot. You’ll now get push notifications when there are updates to your account like new…
Don’t you hate losing your hard-earned stamps because you forgot when your loyalty card expires? So do your customers, and it’s time to put a stop to it! With our new expiry reminders features, customers are notified via SMS text message 7 days and 3 days before their loyalty card and rewards expire so they come…
We noticed a really interesting thing that happened recently – our users Happy Cat Coffee recently received a great review via CandyBar’s customer feedback feature. Many of our users regularly receive nice messages like this, and share them with their teams on their private WhatsApp channels and so on. HappyCat Coffee even shared it on their…
So, you’re thinking of running a digital loyalty program, because you need a smart and easy way to incentivize your customers to come back often. You discover digital loyalty card solutions like CandyBar and you like what they have. You want to know if your customers will love them too. How do you give CandyBar…
In a previous blog post, we showed you how our packages feature gets you more cash flow. Some package items you sell could be pretty expensive though. To be safe, verifying the customer’s identity before handing over the item might be a good idea. You can now do this with our customer verification feature. Here’s how…
The giant has arrived. Amazon is now in Singapore. The online retail behemoth launched its “Prime Now” service here on July 26th. This is Amazon’s first foray into Southeast Asia, and their global expansion seems unstoppable. As a brick & mortar retailer, should you be worried? I wouldn’t panic just yet. Amazon has been in…
Looking for some extra cash? Well you’re in luck! With our new Packages feature, you can sell prepaid vouchers or items which customers can redeem on later visits to the store. To start, first go to the Packages tab from the menu bar. Then key in the customer’s phone number. Then select the type of…
Customers love getting rewards. Now, your customers will get notified when they get a new one. CandyBar sends out an SMS notification every time a customer earns a new reward. We’ve also enhanced the history tab and rewards given to customers now show up in the history page. This makes it easy for cashiers to figure…
We’re excited to share an update to the core CandyBar experience. Brand new interface and streamlined cashier workflow Cashiers can now log in as a customer on the cashier page and give customers stamps and redeem rewards without the customer needing to log in. The incoming requests page has been updated to focus on the customer being served, and…
We’ll be honest. We’ve always felt a little guilty about not allowing customers to cancel a stamp request once they’ve started one. When other apps do this to us, we always have some choice words for them. Today we right this wrong.