A saucy story – William Chew’s journey to starting Mak Tok in Sheffield with the ultimate goal of taking care of his family financially, took him through The Dragons’ Den and beyond. Here is his Merchant Story. When we sat down to speak to William Chew, founder of Mak Tok, it is easy to see…
A surprise gift. A free coffee. 30% off. We’ve all experienced it and love it. Loyalty cards are an excellent way to reward your regular customers and give them that special feeling of uniqueness that we all adore. The design of your loyalty card is especially important. You want your customers to be able to…
Single-use coffee pods and capsule coffee machines have revolutionized the way we consume coffee. But with them, an exorbitant amount of waste is generated every year. At Moving Beans Coffee, founders and academics Daniel Hardej, Gemma Guilera and Mischa Dohler are creating compostable coffee pods to tackle the waste problem. The Problem with Coffee Pods…
Dan Sedlacek had a passion for making things. This, combined with his love for hiking and a desire to honor his grandmother’s memory, pushed him to leave his stable career as an engineer and build Uphill Designs. Throughout the years, his passion helped him to persevere with his dream of handmaking and selling high quality,…
Being able to increase revenue in a small business is one of those golden tickets that business owners love to hear, am I right? Running a business is hard work! While you’re probably not in it entirely just for the money, you probably know it’s not something you can ignore. And hey, if you were…
Brothers-in-law Burt Baskin and Irv Robbins opened the first Baskin-Robbins in 1945. Not wanting to be like other ice cream shops—offering only vanilla, chocolate, and strawberry—they came up with a unique twist: the 31 flavors concept. For years they created a new ice cream flavor for each day of the month. Now 1300 flavors and…
Growing up with an engineer as a father, Robyn Bradley was encouraged to have an analytical mind. Robyn’s shop, Handmade in La Conner, Washington, is the result of a lifelong curiosity for how things work. Her love for aesthetics, combined with her passion for crafting things led her to grow her hobby into a successful…
Loyalty apps are an amazing way for businesses to help customers save money while rewarding them at the same time. Over the years, loyalty apps have been proven and tried for boosting customer retention. And because of this companies en masse have joined in the race to create their own loyalty apps. For instance, 65%…
Singaporean social enterprise The Caffeine Experience is a home for ex-offenders, a place where ex-inmates are accepted despite their pasts. Its co-founder, Matthew Poh, who is an ex-convict, is helping ex-inmates rehabilitate back to society one cup of coffee at a time. Nobody understands dejection and losses better than ex-convict Matthew Poh, 50, who has…
When a stressful career-related health crash sent Kellie Phelan on the search for more meaningful day-to-day, she discovered that her passion for making things by hand fulfilled her local community’s hunger for learning new skills. She started teaching people how to bake, grow food, knit – and set up a DIY school for adults: The…