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  • How Haagen Dazs inspired half a century of customer loyalty
    Customer Retention | Food & Beverage | Loyalty Program Examples | Retail

    How Haagen-Dazs Builds Customer Loyalty

    ByAmy Geist January 18, 2021March 17, 2021

    All over the world people scream for ice cream. Ice cream’s a booming market, one that’s expected to reach $89 billion in 2022. New Zealanders indulge the most—about 7.5 gallons per capita per year. Americans eat an average of 5.5 gallons. Fan-favorite Haagen-Dazs entered the market in 1960 with just three flavors: vanilla, chocolate and…

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  • Banner-Stephanie-on-balancing-sustainability-business-and-family
    Featured | Merchant Stories

    Stephanie, SCOOP Marketplace: Balancing sustainability, business & family

    ByLani Kingston January 11, 2021March 17, 2021

    Stephanie Lentz opened Scoop Marketplace in Seattle to ‘normalize zero-waste grocery shopping and teach people how to walk gently on the planet’, and to create a more financially independent future for herself and her young family. Stephanie always knew what she wanted in life: to be a third-grade teacher – and a mother.  After graduating…

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  • 21 of the Best Small Business Blogs to Inspire Your Own!
    Customer Retention | Retail | SMB Tips & Tricks

    21 of the Best Small Business Blogs to Inspire Your Own! [Updated 2021]

    ByEmmanuel Egeonu January 7, 2021December 17, 2025

    Running a small business is incredibly difficult. As the owner, you handle every aspect from recruitment to accounting, from budgeting to marketing. Most people are employees, not owners; they don’t understand the struggles of small biz owner, or what it’s like to worry about how to reduce costs and how to increase revenue. Luckily, there’s…

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  • Hungry Nerds: Darren’s path from foodie to chef
    Featured | Food & Beverage | Merchant Stories

    Hungry Nerds: Darren’s path from foodie to chef

    ByCheryl Chia December 23, 2020January 7, 2021

    Darren’s passion for food led him to leave his radio job to focus on putting smiles on customers’ faces. Here is the story of Hungry Nerds. When Darren Wee started his job as a radio DJ at Power 98, he didn’t expect his career choice to send him on an F&B trajectory. But it did….

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  • Cambodia Knits: Helping one stitch at a time
    Food & Beverage | Merchant Stories

    Cambodia Knits: Helping one stitch at a time

    ByCheryl Chia December 16, 2020December 20, 2020

    Monika wanted to make a direct impact on the impoverished villages around her in Cambodia. To make a difference, she started social enterprise Cambodia Knits. Here’s her Merchant Story. Originally from Canada, Monika Nowaczyk had been working in Cambodia for three years in the development sector when she recognised that there was a big need…

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  • Flying Squirrel - How Angelina Leong found herself
    Food & Beverage | Merchant Stories

    The Flying Squirrel: How Angelina Leong Found Herself While Managing Her Own Restaurant

    ByLer Jun Sng December 11, 2020December 22, 2020

    Her staff treated her like an outsider because of her lack of experience. So Angelina trained herself to become a capable chef, a caring manager, and a respected boss. Here’s how she started The Flying Squirrel. Having cut her teeth in various fields, Angelina Leong had successful careers in the aviation, hospitality and finance industries….

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  • Everything To Know About Loyalty Punch Cards
    Featured | Loyalty Program Examples

    Everything To Know About Loyalty Punch Cards (With 16 Examples!)

    ByVisakan Veerasamy December 7, 2020October 3, 2023

    People love free stuff. The theory is solid. The bandwagon is rolling. And your interest is warranted. Free gifts, irresistible rewards, they build customer loyalty, customer retention, business awareness, and boosts profits. Everybody from airlines to pizza shops are using them and, it’s got to be said, it’s working. But how do businesses of all…

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  • Get the Best Seat in the House: More Exposure for your Restaurant Through Local SEO
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    Get the Best Seat in the House: More Exposure for your Restaurant Through Local SEO

    ByCandyBar December 2, 2020December 22, 2022

    This is a guestpost from our partners at AdTrak Whether you’re struggling to build an online presence for your restaurant, or you’d like a little signal boost for an already-impressive online presence, a few tweaks to your site and a bit of SEO magic can give your eatery the jump on local competition. Read on to…

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  • 21 Best Restaurant Ads To Tantalise Customers’ Tastebuds (And Get You Traffic!)
    Customer Retention | Food & Beverage | SMB Tips & Tricks

    21 Best Restaurant Ads To Tantalise Customers’ Tastebuds (And Get You Traffic!)

    ByJoanne Hum November 19, 2020May 10, 2023

    How Does Grubhub Work – Grubhub Business Model and Funding Insights Searching for inspiration for the best restaurant ads? You’ll find some great examples right here. You’ve read our list of restaurant management books and scoured the best restaurant blogs for ideas. The final piece of the restaurant marketing stack is to design effective ads…

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  • 54 Customer Retention Statistics Proving The Value Of Loyalty
    Customer Retention | Featured | SMB Tips & Tricks

    54 Customer Retention Statistics Proving The Value Of Loyalty

    ByBrody Hall October 26, 2020December 22, 2022

    Customer retention is statistically one of the best marketing strategies. Businesses that focus on customer retention, instead of acquiring new customers, boost their bottom line, earn more money per customer, and subsequently spend less money on marketing overall. Let’s delve deeper into the available stats and research to show you why customer retention continues to…

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