The Importance Of Acting On Customer Feedback
Customer feedback is critical to any business. After all, a business only exists because it’s solving a problem for its customers. So keeping customers happy and satisfied is at the...
5 Ideas For Marketing Your Small Business
So you’re running a small business. You did the planning, you’ve set up shop, customers have been coming in. It’s been challenging but fulfilling. And now you’ve gotten to a sort...
Should You Use Groupon for Your Small Business?
Here are a collection of reads that we find helpful in thinking about the subject. Should I Use Groupon? Don’t Be Tempted By The Dark Side Quora: What do small business...
Loyalty Program Checklist – 4 Things You’ll Need To Do
You’re busy, and you want to run a loyalty program. What do you need to make sure you do? Here’s a simple checklist to help you out. 1. Clearly define...
How The Best Brick & Mortar Stores Build Customer Relationships And Loyalty
This is a post about learning from the best. What do the top brands do that earn so much loyalty? How do they win people over, over and over again?...
Why Run Loyalty Programs? 3 Stats and Figures For Retailers To Know
Why should you bother with a loyalty program? Is it really worth the trouble, when you have so much on your plate? The answer is an emphatic yes, and here’s...
6 Principles Of Customer Loyalty
We all know that loyal customers are better than non-returning customers. But how do you earn customer loyalty? What are the principles of customer loyalty? 1. Positioning – communicate your...
11 Of The Best Cafes Around The World
By some estimates, there are over 15,000,000 cafes around the world. Which are the best ones? We went to look them up. Here are some of the most popular ones we’ve...
11 Of The Best Small Business Apps To Save You Time
If you’re running a small business in 2017 or later, you know that you need to get online. We covered some of the specifics in our post about small business...
Instagram For Small Businesses – 4 Things To Do!
Not every small business has the time and energy to put together an elaborate website. But it’s 2017 – practically everybody has a mobile device now, and free wifi is almost...
