Kellie Phelan, The Works: building community at Seattle’s DIY School
When a stressful career-related health crash sent Kellie Phelan on the search for more meaningful day-to-day, she discovered that her passion for making things by hand fulfilled her local community’s...
Points, Perks and Puppers: 5 Best Pet Store Loyalty Programs
There’s a lot of pet stores in the world, but how can you stand out from the competition? Many pet stores have acquired and kept their customers through loyalty programs....
How Ben and Jerry’s Cultivates Customer Loyalty (That Other Brands Only Dream Of)
In 2020, Ben and Jerry’s brand loyalty rose by 20%. That’s an impressive rise, especially in a year where most brands suffered. It’s especially impressive when you consider the number...
Perk Up Your Mornings with 9 Cafe Loyalty Card Examples (And Why They Work!)
Did you know that building brand loyalty for your cafe can boost your overall profitability and save you money? Bain & Co released a report done on cost-cutting measures for...
8 Tips on How to Excel As a Restaurant Server
Being a restaurant server is hard work. You have to be likable to excel at your job. The best servers exhibit traits like multitasking, a cheerful spirit, and the ability...
Dou Ji Artisanal Beverages – A thirst for success
Pamela and William set out to quench the thirst of Shanghai, one bottle at a time, by starting Dou Ji Artisanal Beverages. Here is their Merchant story. Like many other...
Prana Chai: Building Big Chai Business from a Side Hustle
Mario loved chai so much he started a side hustle to share his love with the world. After years of dedication and difficulties, he was finally able to focus on...
Sara McIntosh: Founding a School, Finding a Community [Chicago School of Shoemaking]
Sara worked by herself as a one-woman shoemaking business. When she finally decided to pass on her skills, she founded a school instead – and found a community of warm...
Upskill your employees to keep them motivated
In these difficult times where companies are retrenching staff – sometimes in less than savoury ways to cut costs – morale in the workforce is generally low and employees typically...
Khadi London: Fabrics with a difference
Kishore Shah always had an interest in changing the world for the better. Here’s how he found the power to make an impact by starting social enterprise, Khadi London. Here...
