Merchant Spotlight: Matchaya
Matchaya is a Japanese confectionery and tea outlet in Singapore. They have two locations, one at Icon Village on Gopeng Street, and another at The Cathay. They also do popup...
8 Simple Tips to Effective Employee Cross-Training
What happens when you get an unexpected influx of customers? A well-trained team will knuckle-up, chin down, and attack with everything they have to see you through the rush whether...
Merchant Spotlight: Artistry Cafe
Artistry is a popular cafe and art gallery in central Singapore, at 17 Jalan Pinang in the Bugis area. It was launched in 2012 by co-founders Prashant and Marcel. They...
How To Get Yelp Reviews: 11 Things To Do
Being a restaurant owner with an online presence, you understand the importance of online reviews quite well especially if it is on Yelp. Yelp allows the loyal reviewers to spread...
12 Secrets of The Most Successful Coffeeshops
Here’s a popular question on Quora: What’s the secret to a successful coffeeshop? There’s a great answer by Peter Baskerville, which we’ve reproduced here with some light editing: 1.Consistently serving...
How Coffee Bean & Tea Leaf Used Millennial Marketing to Build a $500M Franchise
There are a lot of coffee shops in this world. In spite of this fact, Coffee Bean & Tea Leaf (CB&TL) has managed to dominate the industry. The brand is...
The Importance Of Acting On Customer Feedback
Customer feedback is critical to any business. After all, a business only exists because it’s solving a problem for its customers. So keeping customers happy and satisfied is at the...
Stop Ecommerce From Stealing Your Customers
The giant has arrived. Amazon is now in Singapore. The online retail behemoth launched its “Prime Now” service here on July 26th. This is Amazon’s first foray into Southeast Asia,...
19 Instagram Marketing Experts Share Their Insights on How To Grow Your Following From 0 – 10K In 30 Days
Let me guess: You have followed all the best tips found on the Interwebz. You create fresh content daily. You use the right hashtags. You post 3 times a day....
New Feature: Packages
Looking for some extra cash? Well you’re in luck! With our new Packages feature, you can sell prepaid vouchers or items which customers can redeem on later visits to the...
