New Feature: Customer Verification
In a previous blog post, we showed you how our packages feature gets you more cash flow. Some package items you sell could be pretty expensive though. To be safe, verifying...
How Relentless Customer Obsession Helped A Poke Theory Grow Its Business
At 24 and 26 respectively, Joey and Vannessa are as young as the waiters and waitresses they employ. Yet, they are already owners of 2 successful restaurants – A Poke...
Timothy Ong: The Palmary’s Founder Shares The Story Behind The “Most Humbling Phase” In His Life
Tim was the classic “Singaporean ah beng” story. He skipped school, smoked, skated, and had poor grades. At a young age, he was already condemned to be someone who will...
Thinking Of Printing Loyalty Cards? 3 Reasons Why You Should Reconsider
Are you looking to print loyalty cards? Maybe your customers have been badgering you for a loyalty program. Or maybe you’re just thinking it would be a nice way to...
How Katto Grew Their Business By Listening To Their Customers
The age 27 is not an age you typically associate with owning a restaurant. Yet, Gabriel Liong, together with his brother Mathieu, are the proud owners of Katto, a poke-bowl...
How To Choose Your Loyalty Rewards: Suggestions And Best Practices
So, your customers have been asking about your loyalty program, and you’re thinking of setting one up. Problem is, you’re not quite sure what the loyalty reward should be. How...
Merchant Spotlight: Mission Juice
Mission Juice is a modern cold-press juice store in sunny Singapore, located at 12 Gopeng Street #01-29, along Anson Road at Tanjong Pagar. Their juices have been featured in articles...
How To Compete With Starbucks
A question that’s always interesting to ask people who run or manage cafes: how do you compete with Starbucks? This is a question that’s been tackled several times. Here are...
Merchant Spotlight: Matchaya
Matchaya is a Japanese confectionery and tea outlet in Singapore. They have two locations, one at Icon Village on Gopeng Street, and another at The Cathay. They also do popup...
8 Simple Tips to Effective Employee Cross-Training
What happens when you get an unexpected influx of customers? A well-trained team will knuckle-up, chin down, and attack with everything they have to see you through the rush whether...
